Privacy Policy

01 Who we are

This Privacy Policy explains how BuildT Computers Ltd ("BUILDT", "we", "us") collects, uses and protects your personal data, and your rights under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

We are the data controller responsible for your personal data.

• Company: BuildT Computers Ltd (registered in Ireland, company no. 762228)
• Address: Unit 8A, Charthouse Business Centre, 157 Richmond Road, Drumcondra, Dublin 3, D03 E3W9
• Email: contact@buildt.ie, Phone: +353 89 485 6890

02 What data we collect

We only collect what we need to respond to you and provide our services. Depending on how you interact with us, this may include:

Information you give us

• Contact & enquiry details, your name, email address, and optionally your phone number, plus the type of work you need and any details you include in your message.
• Order & build details, the specification you choose, your collection arrangements, and correspondence about your build or repair.
• Payment details, the reservation deposit is paid by card via Revolut. We do not see or store your full card details; these are handled by Revolut (see Section 5).

Information collected automatically

• Analytics data, when you visit our website we use analytics to understand how the site is used (for example pages visited and general location/device type). This may involve cookies or similar technologies (see Section 7).

03 How we collect it

• Our contact form, note that our contact form opens a pre-filled message in your own email app; your details are sent to us as an ordinary email when you press send, rather than stored on the website.
• Direct email or phone, when you contact us at contact@buildt.ie or by phone.
• In person or by message, during a workshop visit, an enquiry, or a social media message.
• Automatically, through analytics when you browse the website.

04 Why we use your data, and our legal basis

Under the GDPR we must have a lawful basis for using your data. We rely on the following:

• To respond to enquiries and provide quotes, basis: taking steps at your request before entering a contract.
• To fulfil your order, build or repair, and arrange collection, basis: performance of our contract with you.
• To process payments and keep accounting records, basis: performance of our contract and our legal obligations (for example tax and company-law record-keeping).
• To handle warranty claims and after-sales support, basis: performance of our contract and our legitimate interests in standing behind our work.
• To understand and improve our website, basis: your consent (for analytics cookies) and/or our legitimate interests.
• To send you updates or offers, only where you have asked us to, basis: your consent, which you can withdraw at any time.

05 Payments

The reservation deposit is paid by card via Revolut. When you pay:

• Your card details are processed directly by Revolut, we never receive or store your full card number.
• We receive confirmation of payment and retain records of the transaction (such as amount, date and reference) for accounting and warranty purposes.

Revolut acts as an independent controller of the payment data it processes. See Revolut's own privacy notice for details of how they handle your information.

06 Who we share it with

We do not sell your personal data. We share it only where necessary:

• Payment provider (Revolut), to process card payments.
• Component suppliers / couriers, only where needed to fulfil or deliver your order (for example a delivery address).
• Service providers we rely on to run the business (for example email and analytics providers such as Google).
• Professional advisers or authorities, where required by law, or to establish or defend legal claims.

Some of these providers (for example Google) may process data outside the EU/EEA. Where that happens, we rely on appropriate safeguards such as the EU Standard Contractual Clauses or an adequacy decision.

07 Cookies and analytics

Our website uses analytics (such as Google Analytics) to measure how the site is used so we can improve it. These tools may set cookies or use similar technologies that collect information like pages visited, approximate location, and device or browser type.

Non-essential cookies are only set with your consent. You can accept or decline them, and you can change your browser settings at any time to block or delete cookies. Declining analytics cookies will not stop you using the site.

08 How long we keep it

• Enquiries that don't lead to an order, kept for a reasonable period and then deleted.
• Order, build and warranty records, kept for the duration of our relationship and for as long as needed to honour warranty and statutory obligations (statutory consumer claims can arise for up to six years).
• Accounting and tax records, kept for the period required by Irish tax and company law (generally six years).

When data is no longer needed, we securely delete or anonymise it.

09 Your rights

Under the GDPR you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data erased in certain circumstances;
• restrict or object to how we use your data;
• data portability (receive your data in a usable format);
• withdraw consent at any time, where we rely on consent.

To exercise any of these, email us at contact@buildt.ie. We will respond within one month.

If you are unhappy with how we handle your data, you can complain to the Irish supervisory authority, the Data Protection Commission (dataprotection.ie). We'd appreciate the chance to put things right first.

10 Security

We take reasonable technical and organisational measures to keep your data safe and to prevent unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to protect your information and limit access to those who need it.

11 Changes to this policy

We may update this Privacy Policy from time to time. The version published on this page is the current one, and the date below shows when it was last updated.

12 Contact us

For any question about this policy or your personal data:

• Email: contact@buildt.ie
• Phone: +353 89 485 6890
• Post: BuildT Computers Ltd, Unit 8A, Charthouse Business Centre, 157 Richmond Road, Drumcondra, Dublin 3, D03 E3W9

This policy is provided for transparency and is not legal advice. If you have specific concerns about your data, please contact us or seek independent advice.